Cardiff School of Computer Science and Informatics Coursework Assessment Pro-forma Module Code: CMT206 Module Title: Human Centric Computing Lecturer: Dr Alia Abdelmoty, Dr Daniel J. Finnegan, Dr Hantao Liu Assessment Title: Evaluation And Analysis Of Interface Design Assessment Number: 1 Date Set: Monday 22 February 2021 (Week 1) Submission Date and Time: Assignment 1 (Q1): 26 March 2021 at 9:30am (Week 5) Assignment 2 (Q2): 7 May 2021 at 9:30am (Week 8) Assignment 3 (Q3): 28 May 2021 at 9:30am (Week 11) Return Date: Assignment 1 (Q1): 14 May 2021 Assignment 2 (Q2): 4 June 2021 Assignment 3 (Q3): 25 June 2021 This assignment is worth 100% (Q1: 33%, Q2: 33%, Q3:34%) of the total marks available for this module. If coursework is submitted late (and where there are no extenuating circumstances): 1 If the assessment is submitted no later than 24 hours after the deadline, the mark for the assessment will be capped at the minimum pass mark; 2 If the assessment is submitted more than 24 hours after the deadline, a mark of 0 will be given for the assessment. Your submission must include the official Coursework Submission Cover sheet, which can be found here: https://docs.cs.cf.ac.uk/downloads/coursework/Coversheet.pdf Submission Instructions Description Type Name Cover sheet Compulsory One PDF (.pdf) file per assignment Q1_[student number].pdf Q2_[student number].pdf Q3_[student number].pdf Q1 Compulsory One Word (.docx) file One spreadsheet (.xslx) file Q1_[student number].docx Q1_[student number].xslx Q2 Compulsory One Word (.docx) file Q2_[student number].docx Q3 Compulsory One Word (.docx) file Q3_[student number].docx Any deviation from the submission instructions above (including the number and types of files submitted) will result in a mark of zero for the assessment or question part. Staff reserve the right to invite students to a meeting to discuss coursework submissions Q1 Virtual meeting applications (such as Zoom, Teams, Webex, Blackboard collaborate, etc.) have become essential working and social communication tools. There are many applications on the market, and all compete for users. In this assignment you will consider the design of one of these tools and write a heuristic evaluation report on the usability of its interface. Q1. Part 1: User and Task Analysis (10 marks) a. Identify and describe One primary Persona for your application. Include all components of the persona description, as discussed in the lectures. Note: Applications can serve a wide variety of users and as such, may have multiple primary personas. The persona you choose will guide your consideration for the subsequent steps in this exercise. ((3 out of 10 marks)) b. Identify and describe Two primary tasks/use cases in the system (important and frequently used functions by your primary persona). Provide a brief (text) description of the task/use case and the outline of the steps in the basic flow scenario and the alternative flow scenarios of the use case. ( (3 out of 10 marks)) Note: Tasks such as Register/Login are not primary use cases. These are supplementary functions to allow a user to access the primary function of the system. c. Produce Two State Transition Networks (STNs) to describe the interaction flow in your use case scenarios (for the basic and alternative flows in each use case). Use an abstract depiction of the screens with no detail on design elements of the interface. Your STNs need only depict states and user actions between states in the use case scenarios. ((4 out of 10 marks)) Note: Generally speaking, an interface state changes when an event occurs. For example, an entry of text in a text field, a click of a button, etc. Your STNs need to depict all possible states of interaction in the use case scenarios. Q1. Part 2: Heuristic Evaluation (10 marks) For every use case, do a heuristic evaluation of the individual states of the interface, identifying all usability issues. Report on the usability issues in an objective manner and present the issues in a systematic and standard format using the templates (Excel spreadsheet) provided and discussed in the lectures. Your report should include, a. the usability problems you identified with some justification of the severity score assigned to the problems and your suggestions for addressing the issues you identified in subsequent revisions of the interface, (5 out of 10 marks) b. the good design features that should be maintained in any subsequent revision of the application. (5 out of 10 marks) Learning Outcomes Assessed 1. Understand the complex nature of users and apply heuristics to create and evaluate inclusive and multimodal user experiences. 2. Evaluate competing proposals for interface design and implementation. 3. Apply human centric design methodologies in the context of current and emerging interaction technologies such as virtual and augmented reality. Criteria for assessment Credit will be awarded against the following criteria. Component & Contribution Fail < 50% Pass (50-59%) Merit(60-69%) Distinction >= 70% Q1 Part 1(a) (3 marks) Personas are missing or not clearly justified for the application. Suitable choice of Personas to represent user segments Sketchy description of Personas that will not support its utility for design. Persona described in general terms, but is not specific enough to clarify its specific needs from the application. Persona explained clearly: Which functions of the application are important to this person? How (context, platform) and When (how often) will this person use the application? Q1 Part 1(b) (3 marks) Use cases are not described. Good choice of primary use cases, but may not be optimal primary functions for the chosen persona. Brief descriptions provided of one or both use cases, but basic and alternative scenarios are not clear or complete . Good choice of primary use cases that are relevant to the chosen primary persona Good description of both use cases with clear and complete outline of basic scenarios. Use cases are relevant to the persona and their primary status justified to the needs to the persona. Excellent account of both use cases and complete account of basic and alternative scenarios. Q1 Part 1( c) (4 marks) STNs are missing or do not relate to identified use case scenarios. STN includes most of possible states of the interface, but some states may be missing. Some user actions are annotated. Some steps of the use case scenario are not included in the STN. STN includes all possible states of the interface. User actions are mostly included, but some may be missing STN accounts for all steps of the use case scenario from start to end. STN includes all possible states of the interface. User actions are clear and completely describe the transition needed between states. STN accounts for all steps of the use case scenario from start to end. Q1 Part 2 (10 marks) HE misses most of the usability issues, is not consistently or exhaustively applied. Mention of good usability features is patchy across the interface. . HE considers the usability of some aspects of the considered states, but there are obvious omissions of major usability issues. Usability problems are recorded in an adequate but sometimes inconsistent format. Mention of good usability features is patchy across the interface. HE considers the usability of most aspects of the considered states. Usability problems are recorded in a consistent format. Good usability features are mostly explored, but not exhaustively reported. HE considers the usability of all aspects (selection of interface components, layout, error handling, feedback, etc.) of the considered states. Usability problems are recorded in an consistent format and is complete, including, severity rating and possible solutions. Good usability features are explored fully and documented appropriately. Feedback and suggestion for future learning Feedback on your coursework will address the above criteria. Individual feedback and marks will be returned on 14 May 2021 via Learning Central. Feedback from this assignment will be useful for your dissertation. Q2 This assignment is divided into 2 parts. Parts 1 and 2 are completed individually. Part 1 requires you to plan and conduct an experiment choosing from one of 3 problems. Part 2 involves reporting and reflecting on your experiment. For this assignment, you must submit an individual report via Learning Central by the submission date and time (max 1000 words and in size 11 Calibri font). You MUST use the template document provided on learning central. You may include figures and graphs in your report: these DO NOT count towards the page limit, but the total report length must not exceed 4 pages of A4. When submitting, submit the file as a docx extension. This is important: do not submit your report in any format (e.g., odt, pdf) other than docx. You must also submit a copy of the school cover sheet as stated above. Part I: Experiment Design and Conduct You are tasked with designing an experiment and gathering data from human participants. Pick ONE of the following problems: • Design an experiment to assess the impact of keyboard and touch screen-based text entry on text input speed. • Design a study to compare the usability of TWO different ecommerce user interfaces for browsing and choosing fashion products. • Design a study to compare player experience between any TWO games of your choice. It is your responsibility to plan and conduct the experiment. For participant recruitment, you will be told via an announcement on learning central and in lectures your recruit partner. At a minimum, you should conduct your experiment with this person. You may choose to recruit more participants if you like (just for fun….or perhaps to see how sample size may impact your results!), but if you do so you must ONLY recruit participants from within CMT206. You will also be told via an announcement on learning central and in lectures your participate partner. At a minimum, you should participate in this person’s experiment. NB: There are marks allocated for reflecting upon conducting your experiment and participating in your partner’s experiment. You must carefully plan out your study and choose appropriate research methods to apply. Key considerations you must make are: 1) what variables to manipulate and measure, 2) which instrument (e.g., questionnaire) is appropriate, 3) if a between or within groups design is appropriate, and 4) what confounding factors might design decisions introduce and how to mitigate them. Part II: The Report Write a reflective report detailing your contribution to the coursework. Your report should be structured in 2 sections: Section 1: My contribution (estimated 800 words) In this section, you should detail your contribution to the experiment design, critically reflecting on your contribution and the results your team obtained. At a minimum, you MUST include the following: a clear description of the IVs and DVs in your experiment and discussion about and a copy of the questionnaire you used in your experiment. The questionnaire should be included as an appendix and does not count towards the word limit. The rest is up to you. For example, you may include detail on how data was collected and stored e.g., using a spreadsheet, and any raw data collected. The key here is your contribution: make sure it is clear to the reader what you learned from the process of designing and conducting human based experiments. Finally, you may conclude on which prototype was ‘best’ with reference to your results and report any changes you would make to your prototype now that you have the results of your experiment. Section 2: My participation (estimated 200 words) In this section, you should reflect on your experience of participating in another groups experiment. Think about how your experience as a participant compared to that of a researcher and reflect on whether your appreciation for the coursework differed from this perspective. For example, you may describe how the team briefed and debriefed you for participation, or whether they had made different experiment design decisions than your team and suggest reasons why they may have done so. The word counts for each section are suggestions: you are free to divide the maximum word count between the sections however you see fit. However, you should use the criteria for assessment (see below) as a set of guidelines for your writing. Learning Outcomes Assessed 5. Understand experimental design for the subjective assessment of user experience 6. Select and apply suitable methodologies for the conduct and analysis of a subjective experiment. Criteria for assessment Section 1 is weighted at 0.75 of the total marks for the assignment while Section 2 is weighted at 0.25 of the total marks. For example, if you are awarded 3 marks from Section 1 and 8 marks from Section 2 then your total percentage score would be: ((0.75 * 3) + (0.25 * 8)) * 10 = 42.5%. As another example, if you are awarded 8 marks for Section 1 and 3 marks for Section 2 then your total percentage score would be: ((0.75 * 8) + (0.25 * 3)) * 10 = 67.5%. The marking scheme is as follows: • Section 1: o A clear description of the experiment, including the IVs, DVs, and questionnaire: (4 out of 10 marks). o Reflective reporting on the experiment design and conduct, justifying all decisions made by reasoned argument and/or evidence: (6 out of 10 marks). • Section 2: o Descriptive information around the experiment you participated in. Note there is no need to understand the design decisions in detail. Simply give an account of what you did: (5 out of 10 marks). o Reflective reporting demonstrating appreciation of the experience: (5 out of 10 marks). Marks are awarded using the following criteria: Level Fail (0-49%) Pass (50-59%) Merit (60-69%) Distinction (70- 100%) Section 1 No/poor description of the experiment; no description of the IVs and DVs used; No/poor reflection on the experiment design; no/poor justification of decisions made; no/poor evidence provided; A description of the experiment is provided but it is unclear and/or difficult to follow; Some attempt made at a reflective report, providing some detail, but decisions are not justified by reasoned argument and/or appropriate evidence; A clear and easy to follow description of the experiment is provided; The reflective report clearly documents the learning experience, showing good self-criticism and awareness of the experiment design’s limitations; Decisions are justified using good argumentation and/or appropriate evidence; A clear and easy to follow description of the experiment is provided; The reflective report is thorough, documents the learning experience in detail highlighting how challenges were overcome, and demonstrates good self- criticism of the experiment design’s limitations; Decisions are justified using strong argumentation and/or with appropriate evidence, and a high standard of writing is maintained throughout. Section 2 No/poor description of participation; No/poor reflection showing a lack of appreciation of the experience; A description of participation is provided but it is unclear and/or difficult to follow; Some reflection on the experience is provided but is shallow and shows a lack of appreciation of the experience; A clear and easy to follow description of participation is provided; The reflective report shows good appreciation of the experience; A clear and easy to follow description of participation is provided; The reflective report is thorough, discusses how the experience has impacted the learning experience, and demonstrates a strong appreciation of the experience; Feedback and suggestion for future learning Feedback on your coursework will address the above criteria and will be returned to you via Learning Central. Feedback from this assignment will be useful for your dissertation. Q3 You are asked to conduct a statistical analysis of a dataset resulted from a user study. You are asked to present your study and findings in the form of a report. Assessment type Max. mark Max. length Format Deadline Report 20 2 Pages .docx 28 May 2021 at 9:30am Your report will be assessed according to how well you are able to • describe the dataset and research objectives, (4 marks) • analyse the data and interpret the results of data analysis, and (8 marks) • visualise the results of data analysis. (8 marks) You should carry out a statistical analysis of the dataset to determine what the data tells you about the user study and should visualise your results of data analysis in a way that allows a reader to understand the findings of your study. You are free to use any software package to conduct you study and generate visualisations. 1. The dataset A user study was conducted to investigate the difference in display quality between two different smartphones (i.e., referred to as S1 and S2). Also, the impact of gender on the comparison between these two smartphones should be investigated. A number of participants were recruited to assess the smartphones. Display quality was measured with questionnaires, using the following method: each participant was asked to rate some images displayed on S1 and some images displayed on S2, using a scale ranged from 0 (poor quality) to 100 (excellent quality). The dataset is available on Learning Central as a Microsoft Excel file. You should base your study entirely on the dataset provided. 2. The report The report is limited to a maximum of TWO A4 pages including figures and tables. Arial font size 11, with justification, should be used with Single line spacing throughout. IMPORTANT! Any deviation from the instructions above will result in a deduction of 10% of the maximum mark obtainable for the assessment. If you submit more than two pages as instructed above, then ONLY THE FIRST TWO PAGES of the submission will be marked. Extra submissions will be ignored. IMPORTANT! Submission is via Learning Central. Submit your report as a single .docx file – NO other attachments or files should be included. You should write a clear and concise report. Your writing should be brief and to the point. A suggested structure for your report is shown below. • Introduction: should provide a context for the work, and a brief description of the dataset and research aims. • Data analysis: should consist of one or more sub-sections on a statistical analysis of the data. You should formulate your research questions, describe the methods and procedure of statistical tests and discuss the results of these tests. The titles of these sub-sections should reflect what the sections contain. • Data visualisation: should consist of one or more instances on the results of the data analysis. You should include accurate and informative axis labels and titles. The captions should provide sufficient information to the readers without referring to the related text in the report. • [References are not required for the report.] Learning Outcomes Assessed 2. Evaluate competing proposals for interface design and implementation. 4. Demonstrate competency in the method of scientific analysis, the control of variables, analysis, and the presentation of outcomes. 6. Select and apply suitable methodologies for the conduct and analysis of a subjective experiment. Criteria for assessment Credit will be awarded against the following criteria. Level Fail (0-49%) Pass (50-59%) Merit (60-69%) Distinction (70- 100%) Description of dataset and research aims (4 marks) No/poor description of context of dataset. No/poor description of research aims. Context of dataset and research aims described well. Narrative is sometimes unclear. Context of dataset and research aims documented well. Narrative is clear and coherent. Context of dataset and research aims thoroughly (with cogent justification) documented. Narrative is clear, coherent, and refined. A high standard of writing is maintained throughout. Data analysis and interpretation of results (8 marks) No/basic analysis of data. Data analysis does not produce meaningful solutions for the research aims. Statistical methods applied correctly for the most part. Results interpreted correctly for the most part. Statistical methods applied correctly. Results interpreted correctly. Statistical methods applied carefully and precisely (with cogent justification). Results interpreted carefully and precisely. Data visualisation and presentation (8 marks) No/poor visualisation of results. No/poor presentation of story/findings. Visualisation(s) of results mostly appropriate and correct. Presentation of story/findings mostly clear to readers. Visualisation(s) of results appropriate and correct. Presentation of story/findings clear to readers. Visualisation(s) of results carefully and precisely (with cogent justification) produced. Presentation of story/findings clear and accessible to readers. Feedback and suggestion for future learning Feedback on your coursework will address the above criteria. Individual feedback and marks will be returned on 25 June 2021 via Learning Central. Feedback from this assignment will be useful for your dissertation.
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