Page 1 of 5 FIT5160 Business Process Modelling, Design and Simulation Semester 2, 2020 Assignment 2 – Business Process Analysis and Simulation Format: Individual Process Simulation Models, Report, and Walkthrough Weight: 25% of the marks available for FIT5160: • 10% for the simulation models; • 7.5% for the written report; and • 7.5% for the walkthrough. Due date: The simulation models and written report are due by 4:00 p.m. Friday 30 October 2020; Oral walkthrough and interview will be made in Week 12 tutorial. Assignment Objective The objective of this assignment is to provide students with an opportunity to develop their analytical and modelling skills in a simulated business environment. A key aspect of the assignment is an insight into the role of a systems analyst in a business process design engagement. Successful completion of this assignment will lead to knowledge and skills in the analysis, design, and modelling of business processes, including: • To help students develop skills in understanding cycle time and throughput and the effects of process flow on waiting times and queue lengths; • To help students develop skills at modelling the business processes using ExtendSim simulation software; • To help students develop skills in analysing the results generated and providing recommendation that would be useful for the business; • To help students develop skills in presenting the simulation models to business stakeholders in ways they can understand; and • To help students develop skills in the manipulation of the simulation models to accommodate the business stakeholder’s changing requirements. About half an hour will be allocated at the end of each of Week 9, 10, and 11 tutorials for students to work on the assignment. NOTE: This is an individual assignment; it is NOT a group assignment. Software The assignment requires the use of ExtendSim Suite Version 10.0.6 software (https://www.extendsim.com/). ExtendSim is an easy-to-use, yet extremely powerful, tool for simulating processes. It helps you understand complex systems and produce better results faster. The ExtendSim website has a considerable amount of resources (https://www.extendsim.com/support) that will help you understand the software. Students are advised to study all materials listed in the ExtendSim User Guide and Textbook that are downloadable from the unit Moodle site. In addition to using ExtendSim via Monash MoVE platform (move.monash.edu) or via Monash VPN floating licensing, during the current COVID-19 pandemic, a complimentary student license of the software can be downloaded from the ExtendSim website FIT5160 BPM, D&S Semester 2, 2020 Assignment 2 Specification Page 2 of 5 (https://www.extendsimstore.com/products/student10complimentary). To obtain the student license, you will have to follow the online instructions. The student license is useful for prototyping or for familiarisation before using the Monash MoVE version but the models built on the student license version might not be compatible with the Monash MoVE ExtendSim1. In addition, the student license has many limitations (refer to https://www.extendsimstore.com/products/student10complimentary for details). It is recommended that you complete your assignment simulation models using either the Monash MoVE ExtendSim or install it on your own personal device and obtain floating licenses via Monash VPN. Please note, to use either the Monash floating license or the student license, your personal device has to have the Windows operating system (refer to https://www.extendsim.com/support/sysreq for details). Assignment Tasks This assignment is about evaluating a business process @ a Local Supermarket Store (LSS). The overview of the business process scenario is available on the unit Moodle site. 1. Simulation models (40% of the total assignment marks). • Use ExtendSim to build two simulation models that will help LSS executives plan the business operations at LSS. [Modelling hint: Build the model incrementally. Do not try to put everything together at once and then test whether it works. As a first check that everything works as it is supposed to, it is often useful to run a shorter simulation with animation. Use different symbols for different types of items, such as different types of jobs/activities.] • Produce relevant simulation outputs (e.g., statistics, plots), such as cycle time (i.e., average and current), throughput rate, and the queue statistics. [Modelling hint: Use the Statistics block in the Value library of ExtendSim.] • Add relevant controls, such as buttons and other interface options, to make your model easy to use and manipulate. [Modelling hint: Use the Utilities library of ExtendSim.] • Name your models FIT5160_Assignment2_Tutorial Code_12345678_Model1.mox and FIT5160_Assignment2_Tutorial Code_12345678_Model2.mox. 2. Report (30% of the total assignment marks). Write a short report to LSS management to summarise your findings from the analysis, evaluation, and simulating of the two different models. Your report should include the following: • Executive Summary • Introduction: Background of the scenario and a short description of the 2 simulation models. • Discussion and Recommendation: Based your discussion on the following points: o Analysis and comparison of the standard performance measures (i.e., queue length, waiting time in queue, the average and current cycle time, and the like) for the 2 models. What is your assessment of the two models? Justify your evaluation with evidence. o Recommendation(s) to management based on the results generated. o Discuss the limitations of the current two models and suggest ways to improve them. (Note: Discussion only and you do not need to build the model based on your suggestions). Justify your suggestions with evidence and if possible, literature. • Conclusion • Appendix: Include all screenshots of the standard performance measures (graphs/charts/tables) for both models here. 1 The ExtendSim installed in the laboratories is ExtendSim Suite 10.0.6 version. FIT5160 BPM, D&S Semester 2, 2020 Assignment 2 Specification Page 3 of 5 3. Walkthrough (30% of the total assignment marks). After you have submitted your models and report, you are required to make an appointment to perform a walkthrough of your models. The assessor will be one of your normal class tutors of FIT5160. The assessment sessions will be held in Week 12 so that you can get feedback by the end of the Swot Vac. Session times can be booked with your normal class tutors in Week 10. Students who do not make an appointment in Week 10 will be allocated a time by the lecturer. Your assessor will role-play an LSS executive and will ask you to explain your models and to make modifications of your models to cater for new requirements and information. Standards for Presentation The report must be word-processed and presented using the APA style (if applicable). For details see: https://guides.lib.monash.edu/citing-referencing/apa. You must acknowledge all sources of information. The use of other people’s work without acknowledgment is termed plagiarism2 and is a serious offence that will result in failure (see the “Plagiarism and Collusion” section below for more details). The simulation models should be in the form of ExtendSim model files. Report Length The assignment should be submitted in report rather than essay format. You can find general guidance on assignment writing at https://www.monash.edu/rlo/research-writing-assignments/writing. The report should be of minimum three (3) A4 pages and maximum five (5) A4 pages length (Appendix excluded) with 1.5-line spacing and 12-point Arial or New Times Roman font size. NOTE: Any texts exceed five (5) A4 pages may NOT be assessed. Assessment Criteria • ExtendSim Models: 40 marks o Accurately modelled different elements stated in the scenario, and used meaningful animations o Correct input values, parameters, and setups for all the models o Generate correct and sensible outputs (e.g., plots and tables) and interface • Report: 30 marks o Well-presented, coherent, and logical o Technical content – proper presentation of result tables and graphs o Result discussion – correct discussion and evaluation of results reported in tables and graphs o Recommendation(s) and conclusion • Walkthrough: 30 marks o Model explanation o Model manipulation o Communication Skills and Professionalism 2 See FIT assessment cover sheet (https://www.monash.edu/__data/assets/pdf_file/0008/1181492/assignment-cover-individual.pdf) for definitions for “plagiarism” and “collusion”. FIT5160 BPM, D&S Semester 2, 2020 Assignment 2 Specification Page 4 of 5 Submission of the Assignments The assignment must be submitted electronically. The files for the assignment are to be submitted for assessment via the assignment submission tool3 on Moodle. The tool will be available from the FIT5160 Moodle site close to the submission date. Late submission will result in the reduction of marks according to the section “Extensions / Special Considerations” below. First, your assignment report file must be in Word document format, your simulation models in the form of ExtendSim model file, and named without spaces, brackets etc. The filename should contain the unit code, assignment number, your tutorial code, and your student ID number, similar to the following example: FIT5160_Assignment2_Tutorial Code_12345678.doc(x) AND FIT5160_Assignment2_ Tutorial Code _12345678_Model1.mox FIT5160_Assignment2_ Tutorial Code _12345678_Model2.mox Second, submit the assignment files to different dedicated links on Moodle for assessment. Please Note: • It is your responsibility to ensure that the submitted simulation models can run successfully on the Monash MoVE platform or using Monash VPN acquired floating license. Any assessment delay caused by crashed or erroneous file(s) will attract late penalties as detailed in the section “Extensions / Special Considerations” below; • Students need to submit ALL THREE (3) files to the Moodle submission links. Until all the three assignment files are submitted, the assignment’s status is: “no submission” (hence, the assignment will not be assessed and attract late penalties as detailed in the section “Extensions / Special Considerations” below). Extensions / Special Considerations If you believe that your assignment will be delayed because of circumstances beyond your control such as illness, you should apply for an extension no later than two University working days after the due date. All applications for special consideration must be made using the Special Consideration online application form available via the Monash Special Consideration website (https://www.monash.edu/exams/changes/special-consideration). You must read the associated Special Consideration policy outlining the grounds for granting special consideration, and attach the appropriate documentation to your form. Submit your form online. More information about the special consideration policy and procedures is available here: https://www.monash.edu/exams/changes/special-consideration 3 Please note, Turnitin, a text-matching software, has been integrated with the Moodle assignment submission tool. Submitting an assignment to Turnitin happens automatically once the assignment is submitted to Moodle. For more information, please refer to the following webpages: • https://guides.lib.monash.edu/turnitin • https://www.intranet.monash/vle/educational-technologies/turnitin FIT5160 BPM, D&S Semester 2, 2020 Assignment 2 Specification Page 5 of 5 Do not assume that submission of a Special Consideration application guarantees that it will be granted – you must receive confirmation that it has been granted. Late assignments submitted without an approved extension may be accepted (up to two weeks late) at the discretion of the lecturer, but will be penalised at the rate of 5% of total assignment marks per day (including weekends)4. Assignments received later than two weeks after the due date will not normally be accepted. Please Note: 1. Your inability to manage your time or computing resources will not be accepted as a valid excuse. (Several assignments falling due at the same time are a fact of university life.) 2. Hardware failures, whether of personal or University equipment, are not normally recognised as valid excuses. Failure to back-up assignment files is also not recognised as a valid excuse. Monash University has a range of support services for students including Counselling and Language & Learning. If you are experiencing difficulties in your studies these services may be of great assistance. Plagiarism and Collusion Note that this is an individual assignment. While general collaboration between students in terms of understanding of theoretical and modelling concepts is acceptable, the assignment and the solution contained in it must be entirely your own work. You must not: • Use another student’s work as the basis for your own. • Use another student’s work to help ‘give you ideas’. • Steal, appropriate or make use of the work of another student without their knowledge. • Lend your work (including drafts) to another student for any reason. • Use the ideas, words or other intellectual property of anyone without proper attribution. • Leave your work unattended on the student laboratory computers, or give your authcate details to anyone. Penalties for plagiarism and/or collusion can include formal reprimands, notes being attached to your student file, failure in the assignment, failure in the unit or even suspension or exclusion from the university. See the Unit Moodle (under “Assessment” tab) for more information on plagiarism and cheating, and for links to Faculty and University policies on this topic. Good Luck! Dr Caddie Gao 25 September 2020 4 For example, this assignment will be marked out of 100 marks and due by 4:00 p.m. Friday the 30th of October, 2020; if the student submits the assignment by 4:00 p.m. Monday the 2nd of November, 2020, a 15% (3 days late) penalty of 100 marks will be applied (that is, 15 marks will be deducted from the marks that the student deserves).
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